Contact Medibank | Medibank

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Contact Medibank | Medibank

Don’t have time to call? Message our friendly staff online for advice and help with your cover, whether you’re already a member, or looking to join.

Sales and support

Phone 134 190

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Opening hours

Monday to Friday – 8am – 8pm

Saturday – Support 10am – 2pm

Saturday – Sales 9am – 4pm

Sales Only: Sunday, 9am – 4pm

My Medibank App

Your My Medibank app makes it easy to check your cover details, keep on top of your extras limits, find a provider and more. Download the My Medibank app today.*

Member Enquiries

Phone 132 331

Login to My Medibank

Opening hours

Monday to Friday, 8am – 8pm

Saturday, 10am – 2pm

Sunday, Closed

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24/7 Medibank Nurse Support

Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available 24 hours a day, seven days a week for all members with Hospital Cover. ~

Phone 1800 644 325

Login to My Medibank 

Members’ Choice Providers

Find Members’ Choice providers, Members’ Choice hospitals and GapCover doctors.

Find a provider

Contact us by mail

Send mail to

Medibank 

GPO BOX 9999

(your capital city)

Things you should know

~    OSHC members should call the Student Health & Support Line on 1800 887 283

*     Some claims, like paper based, may take longer to update. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

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Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.

We’ll have someone call you soon to help with any questions you have.

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Postcode / Suburb .

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.

We are open on Sundays.

Phone number(mobile preferred)

In providing your telephone number, you consent to Medibank contacting you about health insurance.

We’ll have someone call you soon to help with any questions you have.

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What program are you interested in?

Special Pandemic Support

COVID-19 Monitoring at Home

COVID-19 Recovery at Home

Do you have current Hospital cover with Medibank?

Yes No

Your membership details

Please provide your details so we can know how to contact you.

Medibank policy number

First name

Date of birth

Your contact details

Contact number

Email address

By clicking Submit, I understand that Medibank or its subsidiaries may contact me to discuss my eligibility for the Covid-19 Heath Assist program(s), and will disclose my personal information within the Medibank Group of companies and to third party service providers. Please see Medibank’s privacy policy for further information about how Medibank will handle my personal information, and how to contact Medibank: https://ift.tt/3hTX3iC

Thank you for expressing your interest in one of our COVID-19 Health Assist programs.

If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.

There is no cost to participate, however some referred services may incur an out of pocket cost.

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Contact Medibank | Medibank

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